Real Client Stories from a Wide Variety of Customers

Customer care is of utmost importance to The Marble Man Company. It is the largest specialised stone restoration company in Australia and continues to grow due to its reputation for providing quality service. Their administration and technical team are trained and always ready to answer your questions.

The Marble Man uses latest technology in the stone restoration industry and their technicians are trained accordingly on stone restoration processes to meet international standards in the natural stone care and maintenance industry.  

The Marble Man team always strive hard to give you amazing results whether it is polishing, sealing, professional cleaning or repairing of your marble or other natural stone surfaces. Their tradesmen will be tidy and clean up after themselves.      

Client testimonials are of paramount importance to any company and presented below are happy statements from some excellent clients.

A happy Marble Man customer from Brisbane wrote:

“Our Floors Look Spectacular: I just felt I had to write to commend especially Steve and Dan (and also Josh for his valued overseeing) for the job recently completed. We had a water issue some time ago which resulted in damage to our coralstone floors and the work was addressed by another provider. Suncorp agreed the job was suboptimal and The Marble Man was contracted to fix the damage. Your professionalism, timely advice, constant communication and care is to be thoroughly commended. The house was always left tidy each day, I was told what was happening and you took the greatest care with all our belongings. We are very grateful to find tradesmen of such professional standing. Our floors look spectacular! Thanks for an incredibly fabulous result and expert customer service.”

Another satisfied customer from Gold Coast said:

“Nothing Is Too Much Trouble: I just wanted to write to tell you how fantastic it has been to deal with you and the rest of the team at The Marble Man. I have dealt with many people in the seemingly never ending saga of building our house and your company has been by far the most friendly and professional, your "nothing is too much trouble" attitude has been greatly appreciated. It has been a pleasure dealing with you.”

If you want to look into more such remarks before making a decision on selecting The Marble Man for your stone restoration job, please click here to read more testimonials.   

If the following questions are applicable to you, then read more about our Polishing, Sealing and Repair works to restore the shine and sheen on your natural stone surfaces:

• Does you marble or stone look or feel, dull, worn, stained, or scratched?
• Are you aware that stains & etching can eventually damage your stones?
• Is your Marble or Stone Chipped, Cracked, Stained or Damaged?

Call us today on 1300 627 626 to inspect your stone and give an obligation free quotation on its repair or restoration. The Marble Man stone care service is available now in SYDNEY | CANBERRA | NEWCASTLE | CENTRAL COAST | BRISBANE | GOLD COAST | SUNSHINE COAST.

Stone Care Tips from the Most Sought Out Stone Restoration Specialist in Australia

The Marble Man technicians are thorough professionals who can Repair, Resurface or Repolish damaged and dull stone benchtop and floor tiles and transform them into stunning surfaces. They provide customised and guaranteed stone preventative and maintenance works. 

Once you are a customer of the Marble Man, you’ll remain always their customer because you’re getting the best stone restoration service utilising latest technology available in the world. And interestingly, their prices are competitive and quite affordable too.

Don’t use acidic cleaners on your elegant stone surfaces. Even some of the environment friendly products contain acidic fruits and vegetables that can harm your costly stone tiles. So check the ingredients of a cleaning product before applying it on the stone, otherwise it’ll damage the stone sealer on your countertops and floor tiles.

The use of abrasive cleaners such as dry cleansers or soft cleansers can spoil your natural stone floors, benchtop or tabletop. If you see some sort of cloudiness or haze building up on your natural stone surface, try changing the stone cleaner, and use a neutral PH cleaner as recommended by the Marble Man. If you still don’t notice any improvement to the condition of your stone, then you may require professional service to restore it.

Even if you clean the stone surfaces daily, it should be followed by periodic deep cleanings by stone care professionals.

Marble Man customer care is well known in Australia - the very many testimonials they receive daily are proof of it.  They offer top class floor care and restoration at most of the places in QLD and NSW. Upon receiving a communication from you by mail or on mobile, they’ll send a stone care specialist to inspect your stone and advise on its repair or restoration – they provide a no obligation, free quote.

There is also a treasure trove of stone care and maintenance information on the Marble Man website. This comes from their 24 years of combined experience in the stone restoration industry. You can Download TOP 10 Stone Care TIPS  on stone maintenance and preventative care from their website for keeping your natural stone surface sparkling and pristine. Call them today on 1300 627 626 for A to Z of marble, granite and other natural stone maintenance practice.

Avail Marble Man's 8-Point Guarantee on Natural Stone Restoration Works

With over 30 years of combined experience in the field of natural stone repair and restoration, we’re proud to give you an 8-point guarantee on stone care. This way it’s assured that your marble, granite and other natural stone surfaces get the best Polishing, Sealing, Professional Cleaning, Repair and Refinishing when our technicians take up the stone restoration works.

The following are the summary of eight points in our natural stone maintenance guarantee agreement to our customers:

• We will improve your stone surface or your money back.
• You will not be left waiting around, as we will arrive on time.
• Our tradesmen will be tidy and clean up after themselves.
• Your stone surface will be easier to clean and maintain.
• You will get the right advice for the long-term enjoyment of your stone surfaces.
• We will provide you with a complete service, and offer you a full range of products for maintaining your stone surfaces.
• You will have a finished product that you will love to look at, walk on and use.
• We will answer your questions about the care maintenance and restoration or your stone surfaces drawing from our 30-years of combined experience.

Do you have dull, stained or worn marble or other stone floors in your home or business? No more frustrations – our stone care experts can regain the original beauty of your stone floors. Call us now on 1300 627 626 to get an obligation free stone care evaluation.

Our stone restoration team has the expertise to polish your marble or other natural stone Floor, Counters or Bathroom tiles so that all the stain spots and traces of stubborn dirt are removed and your stone surface will look like new again. Timely maintenance of your costly stone surfaces will preserve their beauty for many years to come.

Natural stone surfaces, especially Marble, are delicate and porous too. They can be affected by staining when come in contact with acidic materials you handle in your kitchen like wine, lemon and other citric juices. You can protect your stone surfaces from staining by professional Sealing which helps to protect their natural beauty and elegance.

The Marble Man stone care technicians are given adequate training as per latest stone restoration techniques available in the world. They can Repair almost all damages occurred on your marble, granite or other natural stone surfaces such as floor tiles, counter tops, and pillars or any other stone structure. Many people think repair is not possible and go for replacement which is costlier. So next time when you see cracked, broken or torn out natural stone surface in your home or business establishment, contact the Marble Man to see if they can be repaired.

We’ll discuss the appropriate stone restoration method such as polishing, sealing, or repairing for your marble or other natural stone floors. You may also visit The Marble Man website to get all the stone care and maintenance information.

Why Sealing Is a Must for Your Natural Stone Tiles?

Everybody wants to have longest life for their costly stone surfaces. Preserve the beauty and life expectancy of your marble and other natural stones by knowing their care and maintenance procedures. Find out how your stone surface should be treated on a daily and long-term basis and when you will need professional resealing, repolishing or deep cleaning jobs done by top class stone restoration specialists such as The Marble Man.

When you feel that your marble or stone surfaces look dull, worn, stained or scratched, never hesitate to call for expert technical assistance for stone restoration. Incorrect applications by cheap local service providers could cause irreversible damage, so never try to fix it yourself or look for low rate services. With a little expert help from The Marble Man, your precious stone can be polished to perfection and the fresh, new look and feel of your benchtops or tile floors restored. The elegant ambience of your favourite room will be returned and you will once again add value to your home or property.

Efficient Sealing Can Prevent Staining of Stone

Prevent staining to your stone surfaces by utilising the high quality sealing done by The Marble Man stone restoration specialists who have access to all the latest technology available in the world. Sealing is a must for ensuring that your natural stone surfaces remain in stunning conditions for years to come.  We have top quality and time-tested sealers to protect your marble and other natural stone floor tiles and worktops. Wet look enhancing sealers; Penetrating sealer for marble, limestone, travertine; Penetrating for natural granite; Penetrating sealers for sandstone; and Penetrating sealers for concrete are some of the standard sealers we use for stone surfaces.

Services Offered by The Marble Man Stone Restorers

Do you want an expert to inspect your stone tiles or benchtop and advise you on its repair or restoration? We service:
SYDNEY | CANBERRA | NEWCASTLE | CENTRAL COAST | BRISBANE | GOLD COAST | SUNSHINE COAST. We can send an experienced Marble Man team member who’ll visit at a time convenient to you and provide a no obligation, free quote. Call us now on 1300 627 626, or email to book your onsite evaluation.

Remember, Marble Man is the ultimate choice of thousands of Aussie homes and offices for glowing stone surfaces that greatly enhance the outlook of any home or office building. 

Stone Care & Maintenance – How to Beautify Your Home with Stone Surfaces

Natural stone, previously, had several formal applications such as construction of churches, government buildings, monuments and even roads. Its application in residential construction for structural as well as decorative purposes has been recognized very recently. Now-a-days we prefer various types of natural stones such as marble, granite, slate, quartz for our homes not only for giving them a luxurious look but also because of the practical benefits it offers.

Real natural stones, unlike the artificial ones, are far more durable and last long with very little maintenance. Moreover they are resistant to heat and light, and can resist chemicals to a certain extent. In our previous articles we have learnt about the uses of various stones and the procedure of its maintenance. Now, we shall know more about natural stones and the ways it can beautify our homes.

Granite- The Most Preferred Natural Stone for Kitchen Countertop

One of the most preferred natural stones is granite, particularly because of its beauty and durability. It would be interesting to note that it is formed from one of the most common types of minerals and is found all over the world. Granite is second only to diamond in terms of hardness and hence it is highly preferred for countertops. Granite is available in some special colour patterns, which give it a unique look.

Get Rid of False Assurances on Stone Maintenance

We are often forced to believe a notion that a particular stone “doesn't require maintenance”. This can never be true. Everything that is created will undergo wear and tear, however minor it may be. So even if any company, supplying the stone, boasts of the stone as maintenance free, never pay heed to it and consult an expert for periodic stone care and maintenance.

Types of Stone Finishes

The most important benefit of natural stone is that it is available in various forms and colours. Your floors, walls and countertops can be given various stone finishes as per your choice. The various stone finishes for different areas of your house include:

Polished- This gives the surface a glossy and mirror-like effect after undergoing grinding, sanding and buffing.

Honed- Grinding and sanding makes the surface a little shiny and smooth. Instead of fine powder, coarse material such as diamond is used for this purpose.

Tumbled- The surface is given a rough and withered look with the help of chips and scratches.

Flamed- The stone is subjected to a very high temperature flame which makes it very rough with no sheen at all. The maintenance cost of such finish is low.

Sand blasted- Application of high pressure blast of sand gives the stone a rough yet tidy look with no sheen at all.

River Wash- Mostly applied to granite, it gives a non-slippery surface, yet maintains the coloration and structure of granite. 

Beautifying your home with expensive stone should be accompanied by expert stone care and maintenance practices. The Marble Man is Australia’s best natural stone repair and restoration specialist. For any matter relating to stone care such as marble floor restoration, stone polishing, sealing etc. or the choice of right stone for your home, consult them to get the best advice – Free call: 1300 627 626.

Why Do You Need the Services of Natural Stone Restoration & Repair Specialists?

Many people agree that the luxurious marble or other natural stone surfaces used in their house remain the envy of dinner guests. But, one should understand that natural stones are not that hard like rocks, and are subject to wear and tear requiring regular care and maintenance. If not properly taken care of, the natural stones can become even a source of frustration and disappointment due to wear and tear.

Normally natural stone countertops are sealed in the retailer shop and again sealing is done during installation. To get the best result, periodical sealing should also be done by stone restorationprofessionals to safeguard your costly stone from stains caused by accidental spills.  

Check the Grout Lines Properly

Marble, granite and other natural stone tiles and countertops are elegant additions to your home decor and will look their finest when stone care experts are called occasionally to maintain them. The filler spaces between two tiles are called grout lines. If the excess grout is not properly cleaned after installation, it’ll damage the tiles. Same way, if grout lines are broken, water or other liquids will enter into the inner layers of the stone, causing severe damage to the chemical structure of the stone. This shows the importance of calling stone restoration specialists for periodic or seasonal cleaning and repair works, if any.      

Great care is to be taken to remove excess grouts or to seal the gap in the grout lines. Proper sealing protects the stone from everyday spills - instead of being absorbed into the stone, the spilled liquid will stay on the surface which can be cleaned easily.

Use Only Quality Cleaning Products

Use only standard products for cleaning the stone surface. For safe and effective maintenance, you can contact The Marble Man to get details about recommended natural stone cleaning products. They provide a wide range of home cleaning products that you can purchase to keep your stone looking and feeling like ‘NEW’.

For example, consider one of The Marble Man’s products, the S-P Cleaner. It’s proved to be a very effective neutral PH, everyday cleaner for natural stone surfaces. The main advantage of S-P cleaner is that it’s a self Sealer too! It contains a small percentage of penetrating sealer. So whenever you use S-p Cleaner on your stone benchtops and floors, the original penetrating sealer in the stone is ‘topped up’, providing added protection.

Stone Test for Resealing

Here is a DIY method to check whether your stone requires resealing. Add a drop of water on the stone tile and wait for a few minutes. If the water is absorbed into the stone, it requires Sealing. If the stone surface is sealed properly, the water drop will remain there beaded up.

In order to preserve the durability of natural stone and to ensure that its beautiful shine persists, there is no other option than calling a Natural Stone Restoration Specialist once in a while. There is a danger in continuing with self cleaning of the stones because regular use of common household cleaning products can cause damage to the stone, which will eventually lead to costly repair and replacement at a later period. For more professional info on stone care, use this Toll Free number: 1300 627 626.

Common Maintenance Issues with Natural Stone and Their Repair or Restoration Methods

Need to fix a damaged or defective part of marble tile? Want to remove a stain on your lovely stone surface that doesn’t get properly cleaned...? Known for its sleek surface and lasting stability, marble remains a preferred natural stone material in households. But it also needs routine inspection and maintenance to keep the shine and sheen on marble and other natural stone surfaces in your home.

Here’s a query found in a forum: “There was really nice marble tile installed in the house that I live in about a year ago. It doesn't get much traffic. Since it was put in, I noticed an odd-shaped spot that gets darker with wear. Once I clean it, it lightens up again - but it's right in a walkway where I come in the house, so I have to clean it rather often. I'm wondering what caused it and how to fix it. May be a defect with the tile coating? Anyway, I want to fix it, and I know there must be some sealant that I can put on it to restore the gloss and keep it from getting dirty. I'd prefer that, obviously, to having to replace that one tile. Any advice would be appreciated!”

This seems to be a case of etching on marble, which is a common issue. Severe etch marks where the spot is noticeably rough to the touch may need professional restoration. It's all a matter of degree of damage and marble is a natural product so you can never know for sure until you start to repair the area.

Floor sealing normally stops liquids and dirt from staining them. But once your stone has been etched, you may now go for re-polishing, which will completely restore the beautiful natural look and feel of your damaged tile. You can get more professional and precise information from The Marble Man team who has over 24yrs of stone care service in QLD, NSW and other regions. Here is the particular link to their site which will solve your etching issue!

Do you want to professionally clean the tiles (marble, granite, Travertine etc.) or grout in your kitchen or bath? It’s not complicated anymore! Sealing the marble or limestone floors involves thoroughly cleaning the stone to remove all in-ground dirt and excess materials on the surface. This is achieved by using special detergents and rotary scrubbers with all materials wet vacuumed dry. The floor is then left to dry overnight. The following day two coats of penetrating sealant are applied which soak into the stone and dry, thereby sealing the pores from foreign materials.

Exclusive cleaning (Tile and Grout) and stone restoration services are available in Northern NSW, the Gold Coast, Brisbane, Sunshine Coast, Sydney, Newcastle, Canberra and other areas throughout QLD and NSW. Restore, refinish, and repair (repairing chips, nicks, scratches, gouges, cracks and holes): Granite, Marble countertops, tile, columns, Tubs, Sinks etc. 

Get your free stone restoration quote now by contacting us on 1300 627 626. Visit The Marble Man today for comprehensive stone restoration and maintenance ideas.